Quality Management System Training for Your Employees
A quality management system training is all about focusing on the customer, and most customers usually want the same: On-Time Deliveries (OTD), quality products, reliable service, and competitive rates. All of these processes need to be a part of your quality management system training to support a functional QMS.
If your company needs training for lean ISO management systems because there are simply too many procedures and too many documents, we’re here for you. We have advised well-established companies around the world and can help streamline your business along the same lines.
Lean ISO Management Systems offers both online and onsite training. We focus on simplifying and making business systems run smoothly with fewer procedures and documents, no errors and omissions, and no duplicate documents.
Table of Contents
During my twenty-plus years of consulting and auditing, I have not yet encountered a single ISO management system that was not over-documented. I had it, and I wrote a book. Let’s make a team. I will tell you what mistakes companies make, and you will not repeat them. Deal? In this book, you will discover:
- How Lean methods improve ISO management systems
- Wastes that clutter and burden procedures
- Two simple tools to kill wastes in documents
- How to use the Lean-O-Meter to measure progress in your Lean project
- Twelve examples of Lean processes
- Dozens of templates of Lean procedures and records
And as the cherry on the cake, the book gives you a link to the complimentary download of the Lean Jump-Start Kit.
How to Create Lean Procedures
Lean methods simplify ISO 9001, ISO 13485, ISO 14001, ISO 45001 standards, and 21 CFR 820 FDA regulation management systems. Lean approaches reduce the number of procedures. Over-detailed and over-decorated Standard Operating Procedures become the past. Lean quality procedures ISO 9001 are easier to use and maintain.
Lean Business Manual
According to research by the Lean Enterprise Research Centre, 60% of production activities in a typical manufacturing operation are waste! The article explores opportunities in the application of Lean methods to ISO 9001, ISO 13485, and ISO 14001 Management Systems, specifically Quality and Business Manuals.
Quality Objectives and Quality Dreams
This article reviews common practices for, and the positive results of, establishing measurable quality objectives for ISO 9001 and ISO 13485 quality management systems. A practical model is suggested for identifying and documenting objectives to drive the continual improvement of management systems and increase of customer satisfaction.
What are ISO, ISO 9001 and Annex SL?
Are you new to ISO? Here is your boot camp: short and simple. ISO is a non-governmental organization established in 1947 in Geneva, Switzerland. Today, ISO has some 160 member countries. The mission of ISO is to promote the development of standardization to simplify the international exchange of goods and services.
Process Interaction Matrix
Annex SL, element 4.4, requires organizations to “… establish … management system, including the processes … and their interactions.” This matrix presents Lean solution to address this requirement for all ISO management systems.
Document Change Checklist
We have identified close to thirty waste categories that can be found in procedures. Most of them may be eliminated by use of Template Procedure, the rest, by our Lean Document Checklist.
Whether you are “Leaning” up your management system procedures or manufacturing process flow, this tool will help you to document and track the progress in your project.
Project Plan, Lean Documents
One of the first tasks for starting any project is developing a project plan. General McArthur once said: “Have a good plan, execute it violently, do it today”. Check our Project Plan template for Lean procedures — it will help you in your venture.
Remember how much time it took last time when you wanted to create a new list or a form? These two templates with footers in Landscape and Portrait formats will save you a lot of time.
Procedure templates save time and money while creating or revising documents. They make appearance of your procedures consistent and compliant with the corporate identity guidelines. This Template Procedure helps to avoid wastes too.
Let’s go to the movies! We developed a number of videos showing how you can transition your management system to the Lean state.
“Learning a new skill will pay dividends in the future.”
– A Chinese proverb
Let’s follow this Chinese wisdom and learn new skills! There are many waste categories in typical procedures. Let’s do short exercises using sample procedures. Follow me, it’s going to be fun!